Description
About This Course
This comprehensive course will equip you with the skills and knowledge to effectively utilize Microsoft Bookings to optimize appointment scheduling and enhance customer experiences. Whether you’re a small business owner, service provider, or part of a larger organization, this course will guide you through leveraging Bookings to improve efficiency and organization.
By the end of the course you’ll be familiar with the following;
- Understanding the Bookings profile
- Creating and configuring your business profile
- Managing appointments and booking from clientele
- Integrating bookings with other tools and so much more
What You’ll Learn
- The Microsoft Bookings for Beginners is your gateway to streamlined scheduling and improved customer experiences. This comprehensive course covers everything you need to know, starting with the basics of setting up your account and customizing your booking page to match your brand. You’ll then learn how to create and manage services, ensuring clients have a seamless booking experience.
- By the end of this course, you’ll be a confident Microsoft Bookings user, armed with the skills to streamline your appointment scheduling, reduce no-shows, and ultimately save valuable time and resources. Whether you’re a small business owner, service provider, or part of a larger organization, this course will equip you to transform the way you manage appointments and enhance client satisfaction.
- Beyond the fundamentals, you’ll dive deeper into advanced features like integrating Bookings with your calendar, website, and even Microsoft Teams for virtual meetings. You’ll discover how to track your success with reports and analytics, empowering you to make data-driven decisions. The course also covers best practices for optimizing your booking page, handling cancellations, and using customer feedback to continuously improve.
Requirements
- PC/Desktop
- Internet
Course Content
- Getting Started with Bookings
- Configuring Your Business Profile
- Creating and Customizing Services
- Managing staff and Appointments
- Customer Booking Page Experience
- Sharing Your Bookings Page and Managing Customers
- Your Personal Booking Page
- Customisations on the Booking App
- Course Summary
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